Apple Sued for Lying about Waterproofing iPhones as Italy’s competition regulator has hit Apple with a 10 million euro ($12 million) fine for making false claims about how waterproof its iPhones are.
Water resistance and the IP rating is common in flagship smartphones in 2021.The current generation of iPhones are also water-resistant, however, Apple has conveniently kept some important information from its users while boasting about the handsets’ waterproofing.
The Autorità Garante della Concorrenza e del Mercato (AGCM) announced the fine on Monday, saying Apple misled the public on two counts.
The AGCM said this was only the case under controlled laboratory conditions, with completely still and pure water, and wasn’t true in real-world scenarios where consumers might drop their phones in water.
It also said Apple’s warranty terms were misleading, as they were voided if the phone was damaged by liquids. It said Apple failed to repair iPhones that had been water-damaged.
According to her, all iPhones have a small indicator on the inside that turns red if that indicator comes in contact with water. It can easily be identified by Apple’s personnel when the owner takes it in for warranty coverage. Hence, if the indicator is red, the user is denied warranty support.
Smith claims that her iPhone 8 came into contact with water. However, when she attempted to get the model fixed by Apple, Smith was denied any coverage.
We are unsure as to how the lawsuit will unwrap, but for now, the plaintiff demands Apple correct its marketing, pay for the damages, the attorneys and experts, along with any other relief granted by the court.